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Frequently asked questions

Here are some questions we get the most, some are also handy questions we wanted to answer just in case it’s helpful for you.

Shared hosting is a form of hosting where multiple websites are hosted on the same server so the costs can be kept low. It means you are sharing the server’s resources with other clients. All accounts are kept seperately for security of all accounts.

Shared hosting is suitable for most websites/ businesses. Shared hosting is more limited by the amount of traffic/ visitor’s your website gets as you are sharing server resources with other websites.

The great news is it takes a lot of visitor’s before you even have to worry about this.

Unlimited hosting means you are have the freedom to upload as much files as you require for your website, use as much bandwidth as you require and you can also add multiple websites to the same account. Offcourse you still have to follow the terms of service with the resources you are using.

You can cancel your account whenever you want, there are no contracts in place and we try to make it simple, you can contact us or cancel the account right from your member’s area.

We offer daily backups included with every shared hosting plan. So every 24 hours a backup of your website, files, databases and email accounts are taken using our built in plugin “JetBackup” and you can access these backups anytime on your cPanel. You can download these backups for your own use or even restore your website to a time in the past.

Absolutely, you can upgrade or downgrade your account at anytime. You can do this by either contacting us and we would be happy to help or directly from your account. Once you go to your service you should find an upgrade option.

No, we understand it looks confusing because we offer free ssl certificates with every hosting account and then we also sell ssl certificates seperately.

The truth is you do have free ssl certificates for every domain name you add to your account and them certificates are perfectly fine. We do also offer other ssl certificates that offer more features which is why they cost, such as the trust deal, browser identification, wildcards ect. Most websites/ business won’t need these kinds of certificates but we want to offer them incase they are needed.

No! Your plans price will never increase, even if our prices change your plan will not be affected.

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